How This FAQ Works for You
We've put together answers to the questions that come up most often — covering how to fund your account, how withdrawals are processed, what to do if a payment doesn't reflect, and how to reach us when something isn't clear. Most deposit questions come down to one thing: you send from your bKash, Nagad, or Rocket app to the account number shown
in the cashier, confirm with your PIN, and the balance updates once the transfer clears on our end. Withdrawals follow a verification step — we confirm the wallet number matches your registered account before releasing funds. That step keeps your money going to the right place. If you're in Dhaka or anywhere else in Bangladesh and something isn't adding up, the answers
below cover the most common situations. Availability depends on your local law and eligible regions.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Verification