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How bz77 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your bKash, Nagad, or Rocket payments, and keep your access secure.

Account data collected at registrationbKash, Nagad, Rocket payment details protectedNo data sold to third partiesYour right to access or delete your dataAccess subject to local law and eligible regions
bz77 How bz77 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help desk form on the site. We aim to acknowledge your request within two business days and resolve it as quickly as the nature of the request allows — deletion requests, for example, may take longer if your account has pending transactions via Nagad or Rocket.

Live Chat Open your account dashboard and start a live chat session. Tell the agent it is a privacy or data request and they will route it to the right team.
Email Support Send your request to our support email address listed in the account help section. Include your registered mobile number so we can locate your account quickly.
Help Desk Form Use the help desk form on the site, select the privacy category, and describe your request. We will follow up to the email on your account.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply SSL encryption across every page and every account session on bz77. Payment data travelling between your bKash, Nagad, or Rocket app and our system is encrypted in transit and never stored in plain text. Below are the four areas we get asked about most when it comes to data protection.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Every login triggers an OTP sent to your registered mobile number. If the OTP does not match, access is blocked. This applies whether you are logging in on mobile or desktop.

Data Retention

We keep your account data for as long as your account is active. Once you close your account, we retain only what financial or legal obligations require, then delete the rest.

Requesting Changes

You can request a correction or deletion of your personal data at any time. Submit the request through live chat or email and we will confirm the outcome in writing.

Your Questions About Privacy at bz77

These are the questions we actually receive about how we handle account and payment data. If your question is not here, contact support directly through your account dashboard.

We collect your name, email address, and mobile number at registration. No additional documents are requested unless your account triggers a verification step for a withdrawal.

No. We only log the transaction reference and wallet number to match the transfer to your account. Your PIN is entered only inside your bKash or Nagad app and never reaches our system.

Yes. Submit a deletion request through live chat or email. We will process it after confirming no pending transactions remain on your account, including any open Rocket withdrawals.

We share payment data only with bKash, Nagad, and Rocket processors to complete your transactions. We do not sell data to advertisers. Regulatory sharing happens only when legally required.

Contact support via live chat or the help desk form, select the data access category, and provide your registered mobile number. We will send a summary to your account email address.

Your access to bz77 and the rights available to you depend on your local law and whether your region is eligible. We recommend checking what applies in your specific location before proceeding.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.